Customer Service and Stock Specialist

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at ALDI. As a key member of our store, you will be responsible for providing exceptional customer service, stocking shelves, cashiering, and maintaining a clean and organized store environment.

Responsibilities

• Demonstrate the M.A.P. (Mindsets, ALDI Acts Competencies and Professional Skills) expectations consistently.
• Process customer purchases, stock shelves, and maintain merchandise displays.
• Provide excellent customer service and assist shoppers during their store experience.
• Communicate effectively with team members and store management.
• Contribute feedback on products, inventory, and store operations.
• Participate in inventory counts and ensure inventory accuracy.
• Adhere to cash handling policies and company procedures.
• Follow company policies while maintaining document security and confidentiality.
• Perform other assigned duties as needed.

Requirements

• Must be 18 years or older.
• Possess excellent customer service and cash handling skills.
• Ability to operate equipment and perform general cleaning tasks.
• Strong communication skills and the ability to work independently or in a team.
• Demonstrate attention to detail, organization, and the ability to multitask effectively.
• High school diploma preferred.
• Prior retail experience is a plus.

Benefits

• Competitive wages.
• 401(k) Plan with company matching contributions.
• Employee Assistance Program and National Discount Program.
• Medical, dental, vision insurance, and other health benefits.
• Paid time off, parental leave, and caregiver leave options.
• Disability and life insurance coverage.
• Equal opportunity employer committed to diversity and inclusion.