Customer Service and Stock Specialist

  • Aldi
  • Ravenna, OH
  • time-alarm-solid 05-14-2024

Job Description

We are looking for a dedicated Customer Service and Stock Specialist to join our team at Aldi. As a Store Associate, you will play a key role in ensuring the store's operations run smoothly. Your responsibilities will include merchandising, stocking products, cashiering, and maintaining a clean and organized store environment. By providing exceptional customer service and working collaboratively with the team, you will contribute to enhancing the overall shopping experience for our customers.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.)
  • Process customer purchases, stock shelves, and maintain merchandise displays
  • Provide exceptional customer service and assist customers during their shopping experience
  • Collaborate with team members and communicate effectively with store management
  • Offer feedback on products, inventory, and store issues
  • Participate in inventory counts and ensure inventory accuracy
  • Adhere to cash handling policies and company procedures
  • Follow company policies, maintain document security, and uphold confidentiality
  • Perform other duties as assigned

Qualifications

  • Minimum age requirement: 18 years
  • Ability to deliver prompt and courteous customer service
  • Efficient operation of cash register and store equipment
  • Perform general cleaning duties according to company standards
  • Excellent verbal and written communication skills
  • Work independently and within a team environment
  • Stay organized, detail-oriented, and adept at multitasking
  • Meet state and local regulations for alcohol sales

Education and Experience

  • High School Diploma or equivalent preferred
  • Prior retail experience is a plus
  • Combination of education and experience equivalent to retail knowledge

Benefits

  • 401(k) Plan and Company Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Discount Program
  • Health and Insurance benefits
  • Paid Vacation Time, Holidays, Parental and Caregiver Leave
  • Disability and Life Insurance coverage

If you are enthusiastic about customer service and enjoy working in a retail environment, we encourage you to apply for this exciting opportunity at Aldi.