Customer Service and Stock Specialist

Job Description

We are seeking a Customer Service and Stock Specialist to join our team at Aldi. In this role, you will be responsible for providing exceptional customer service, cashiering, merchandising, and maintaining the overall store appearance to enhance the shopping experience for our customers.

Position Details

• Position Type: Full-Time
• Average Hours: 32-40 hours per week
• Starting Wage: $17.00 per hour

Duties and Responsibilities

• Demonstrate the M.A.P. (Mindsets, ALDI Acts Competencies and Professional Skills) criteria for the role.
• Process customer purchases, stock shelves, and maintain merchandise displays.
• Provide exceptional customer service and assist customers during their shopping experience.
• Collaborate with team members and communicate effectively with store management.
• Monitor inventory accuracy and participate in store inventory counts.
• Adhere to cash policies and procedures to minimize losses.
• Comply with company policies and procedures while maintaining data security and confidentiality.
• Perform other assigned duties as required.

Qualifications

• Must be 18 years or older.
• Ability to deliver prompt and courteous customer service.
• Efficient operation of a cash register and store equipment.
• Capability to interpret and apply company policies and procedures.
• Excellent communication skills, both verbal and written.
• Skills to work independently and in a team environment.
• Detail-oriented with the ability to multitask professionally.
• High School Diploma or equivalent preferred.
• Prior retail work experience preferred.

Benefits

ALDI offers competitive wages and benefits, including 401(k) Plan, Company 401(k) Matching Contributions, Employee Assistance Program, PerkSpot National Discount Program, Medical, Prescription, Dental & Vision Insurance, Generous Vacation Time & 7 Paid Holidays, and more. Eligible employees also receive additional benefits such as Paid Parental Leave and Short/Long-Term Disability Insurance.

ALDI is dedicated to equal opportunity and does not discriminate based on various protected characteristics. Employment may be subject to drug testing, motor vehicle reports, and reference checks.