Customer Service and Stock Specialist

  • Aldi
  • Roanoke, TX
  • time-alarm-solid 04-22-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a crucial member of the store, you will be responsible for merchandising, stocking products, cashiering, and providing exceptional customer service to enhance the shopping experience.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide outstanding customer service and assist shoppers.
  • Collaborate with team members and communicate effectively with store management.
  • Offer feedback on products, inventory, and issues for continuous improvement.
  • Participate in inventory counts and ensure inventory accuracy.
  • Follow cash handling policies and uphold company procedures.
  • Adhere to all company policies while maintaining document security and confidentiality.
  • Perform other assigned duties as needed.

Qualifications

  • Minimum age requirement of 18 years.
  • Proficiency in providing prompt and courteous customer service.
  • Efficient operation of a cash register and store equipment.
  • Ability to interpret and apply company policies.
  • Excellent verbal and written communication skills.
  • Capability to work independently and in a team environment.
  • Organizational skills, attention to detail, and multitasking abilities.
  • Meet state and local requirements for handling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is advantageous.
  • Equivalent knowledge gained through education and experience.

Benefits

  • 401(k) Plan and Company Matching Contributions.
  • Employee Assistance Program and PerkSpot National Discount Program.
  • Medical, Prescription, Dental & Vision Insurance.
  • Generous Vacation Time, Paid Holidays, and Paid Parental Leave.
  • Paid Caregiver Leave, Disability Insurance, and Life Insurance.
  • Equal opportunity employer providing a diverse and inclusive workplace.