Customer Service and Stock Specialist

  • Aldi
  • New Kensington, PA
  • time-alarm-solid 04-15-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a pivotal member of our staff, you will be responsible for various tasks including merchandising, stocking products, cashiering, and maintaining store cleanliness to ensure a pleasant shopping environment for our customers.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, maintain clean displays, and assist customers with shopping needs.
  • Collaborate effectively with team members and communicate clearly with management.
  • Provide feedback to management on products, inventory, and store operations.
  • Assist with inventory counts and ensure accuracy.
  • Adhere to cash handling policies to minimize discrepancies.
  • Follow company policies and procedures to safeguard confidentiality and security.
  • Perform other duties as assigned.

Physical Demands

  • Stock and arrange products weighing up to 45 pounds on shelves at varying heights.
  • Engage in activities like bending, lifting, carrying, and walking around the store.
  • Meet physical requirements with or without accommodation.

Qualifications

  • Must be 18 years of age or older.
  • Ability to deliver prompt and courteous customer service.
  • Efficient operation of a cash register.
  • Safe use of equipment like hand jacks and floor scrubbers.
  • Experience in retail operations is beneficial.
  • Strong communication and organizational skills.
  • Ability to work both independently and in a team setting.
  • High attention to detail and multitasking capabilities.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience is advantageous.
  • Combination of education and experience is acceptable.

Benefits

ALDI offers competitive wages and a range of benefits including a 401(k) Plan, medical, dental & vision insurance, generous vacation time, parental leave, disability insurance, and more. Click to learn more about the benefits!