Customer Service Associate

  • Avis Budget Group
  • Fort Myers, FL
  • time-alarm-solid 04-26-2024

Job Description

We are looking for a dedicated Customer Service Associate to join our team at Avis Budget Group. As a Customer Service Associate, you will play a crucial role in ensuring customer satisfaction by assisting with the return process of rental cars, providing exceptional service, and contributing to a positive experience for our clients.

Responsibilities

  • Assist customers with the return of rental cars, including completing necessary paperwork and inspections.
  • Provide excellent customer service by addressing inquiries and concerns in a friendly and professional manner.
  • Complete data entry tasks accurately and efficiently.
  • Work collaboratively with team members to ensure smooth operations.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills, including data entry.
  • Strong verbal communication skills.
  • Ability to work outdoors and in different shifts.
  • Prior retail customer service experience is a plus.

Perks

  • Competitive pay.
  • Comprehensive on-the-job training.
  • Benefit package including medical, dental insurance, and retirement benefits.
  • Employee discounts on car rentals and purchases.